Category Archives: IT Manager 101
Data Security – It’s the Law
Hackers are constantly looking to break into computers and steal personal information. When they steal such information, they can use it to perpetrate identity theft and subsequently pilfer large sums of money. When personal information is stolen from a corporation’s … Continue reading
Disaster Recovery
IT managers spend their jobs (and careers) working to keep disasters from happening. That’s as it should be as companies rely on their networks and data and the loss of the IT function through a disaster can result in damage … Continue reading
IT is an Enabler
One personal pet peeve that I have is the assumption in the business world that the IT function is just a cost of doing business. That is, many business leaders see IT as a “necessary evil” in a modern company … Continue reading
Software Tools
IT support professionals, spend a large part of their time diagnosing and fixing problems. The problems can be in hardware or software. For hardware problems, you need a set of tools. Screwdrivers, pliers, etc. help you to install, remove and … Continue reading
Posted in Computer Advice, IT Manager 101, PCs, Personal computing
Tagged software, software tools
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Freeware and Shareware
Sometimes you need to accomplish some technical wizardry. There must be some software available to do what needs to be done, but you don’t yet own anything like it. Where do you go to get specialty software without spending an … Continue reading
Posted in Computer Advice, IT Manager 101, PCs, Personal computing
Tagged freeware, shareware, software
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Policies and Procedures
IT support can sometimes be very frustrating. A new problem appears and it can take a lot of research, testing and mental gnashing of teeth to finally fix it. Stop before you just walk away (patting yourself on the back … Continue reading
Posted in Computer Advice, IT Manager 101, PCs
Tagged IT manager, policies, policies and procedures, procedures
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Microsoft Technet
So you’re supporting Microsoft-based computers and you have a technical question. Where can you go to get answers to your technical questions? Try going to the source – I.e. go to Microsoft Technet at http://technet.microsoft.com/en-us/default.aspx. The site is huge and … Continue reading
Posted in Computer Advice, IT Manager 101, Technology
Tagged microsoft, tech support, tech tools, technet, tools
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Backup Your Data – Step 2
So you’re backing up your data every day and sending backups off-site. Good for you! That’s a good first step. What else should you do? Test your backups! Just because you are making backups, don’t assume that everything is OK. … Continue reading
Posted in Computer Advice, IT Manager 101, Personal computing
Tagged backup, data safety, testing
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Backup Your Data!
As an IT Manager, one of your prime duties (if not the prime duty of your job) is to protect the data on your systems. If company data is lost, the cost in time, money, lost business, etc. could be … Continue reading
What Does IT Really Do?
So you’ve just started your first IT Manager position. As in most things, your mother will ask you what your job does. Let’s assume that your first management position is not managing the IT function of a Fortune 500 company. … Continue reading
Posted in Computer Advice, IT Manager 101, Technology
Tagged IT manager, management advice
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