Tag Archives: software tools

Screen Capture

Posted on August 4, 2010 by David Rier

One of the most useful tools that you can carry in your tech support toolbox is a good screen capture software package. Yes, you can capture a screen image using the Ctrl-PrtScn keys on your PC and it’s free.  However, … Continue reading →

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Software Tools

Posted on July 27, 2010 by David Rier

IT support professionals, spend a large part of their time diagnosing and fixing problems.  The problems can be in hardware or software. For hardware problems, you need a set of tools.  Screwdrivers, pliers, etc. help you to install, remove and … Continue reading →

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