So you’re supporting Microsoft-based computers and you have a technical question. Where can you go to get answers to your technical questions? Try going to the source – I.e. go to Microsoft Technet at http://technet.microsoft.com/en-us/default.aspx.
The site is huge and has massive amounts of information. Most of it is free (although you can purchase Technet subscriptions and classes if you want).
What is available? Here are just some of the areas covered:
- Products (E.g. Office, SQL Server, etc.)
- Tools (E.g. Scripts, Sysinternals, etc.)
- Topics (E.g. Deployment, Security, etc.)
- Resources (E.g. Videos, Technet Magazine, etc.)
- Technet Library
- Learning (E.g. How Do I? videos, Books, Webcasts, etc.)
- Downloads
- Forums
The only problem I have with Technet is its size. It takes a bit of poking around to get to the appropriate area and then (maybe) find what you’re looking for. On the other hand, the information is authoritative and accurate.