So you’ve just started your first IT Manager position. As in most things, your mother will ask you what your job does.
Let’s assume that your first management position is not managing the IT function of a Fortune 500 company. In reality, what does IT do on a daily basis in a company without lots of “specialty” departments?
Sure, IT takes care of the computers in your company, along with the software, data, all manner of peripherals, wiring, network devices, etc. In most companies, the IT department also takes care of the telephones, voicemail systems, communications lines, alarm systems, data collection devices, etc.
So what else does IT support? Most people assume that people who work with computers can take care of anything that is electronic. That assumption brings TVs, cameras, projectors, PDAs, etc. into your IT area.
So what do you tell your mother? I once heard it said that “IT supports anything with a plug or a wire”. It’s simple and it’s not too far from the truth.
(Note: I’m being a little facetious, here. However, if you think you’re just going to work on hardware and software issues, you are in for a big surprise).
