Category Archives: PCs
It’s Out There Forever!
You’ve probably read some of the stories about teens putting embarrassing pictures or postings on their Facebook pages. Those indiscretions can come back to haunt them in any number of ways. Smart parents explain this to their kids and the … Continue reading
It Just Broke!!
Every child has tried to use the above excuse for how a vase or glass turned into a collection of shards. If you’ve been around PCs, you may have heard the same words as explanation for why someone’s computer is … Continue reading
Screen Capture
One of the most useful tools that you can carry in your tech support toolbox is a good screen capture software package. Yes, you can capture a screen image using the Ctrl-PrtScn keys on your PC and it’s free. However, … Continue reading
Software Tools
IT support professionals, spend a large part of their time diagnosing and fixing problems. The problems can be in hardware or software. For hardware problems, you need a set of tools. Screwdrivers, pliers, etc. help you to install, remove and … Continue reading
Internet Explorer vs. Mozilla Firefox
Internet Explorer (IE) and Mozilla Firefox represent almost 5/6 of all web browser use at this time. They can each be used as your PC’s primary (or sole) browser. Do you have to make an irrevocable choice between IE or … Continue reading
Web Browsers
A web browser is a software application that allows you to retrieve and display information. Browsers can be used to display information from and interact with devices and files on your network. However, the primary use of web browsers is … Continue reading
Freeware and Shareware
Sometimes you need to accomplish some technical wizardry. There must be some software available to do what needs to be done, but you don’t yet own anything like it. Where do you go to get specialty software without spending an … Continue reading
Windows 7 – The Only Game in Town?
Let’s assume that you’re an IT Manager and support a number of XP-based PC’s, but you haven’t purchased one with Windows 7 on it. Are you out of luck if some of your applications only work on Windows XP? First, … Continue reading
Is On-Line Banking Safe?
Some people think that doing all their banking on-line (I.e. paying bills, checking balances, money transfers, etc.) is the best thing ever. Others fear on-line banking, convinced that their accounts can be easily plundered. So which is it? If you’re … Continue reading
Policies and Procedures
IT support can sometimes be very frustrating. A new problem appears and it can take a lot of research, testing and mental gnashing of teeth to finally fix it. Stop before you just walk away (patting yourself on the back … Continue reading