Category Archives: Computer Advice

Policies and Procedures

IT support can sometimes be very frustrating.  A new problem appears and it can take a lot of research, testing and mental gnashing of teeth to finally fix it. Stop before you just walk away (patting yourself on the back … Continue reading

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Microsoft Technet

So you’re supporting Microsoft-based computers and you have a technical question.  Where can you go to get answers to your technical questions?  Try going to the source – I.e. go to Microsoft Technet at http://technet.microsoft.com/en-us/default.aspx. The site is huge and … Continue reading

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Some Mental Gymnastics

It’s been a long morning of putting out one IT fire after another.  Usually, lunch at your desk might be the time to catch up on what’s happening in the world of technology.  However, that just feels too much like … Continue reading

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My PC is So Slow Today!

Once in a while, it seems like your PC is taking forever to start up.  This does not mean that there is something wrong with your PC.  In fact, it may mean that your PC is working correctly and trying … Continue reading

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Backup Your Data – Step 2

So you’re backing up your data every day and sending backups off-site.  Good for you!  That’s a good first step. What else should you do?  Test your backups! Just because you are making backups, don’t assume that everything is OK.  … Continue reading

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Backup Your Data!

As an IT Manager, one of your prime duties (if not the prime duty of your job) is to protect the data on your systems.  If company data is lost, the cost in time, money, lost business, etc. could be … Continue reading

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Tune Up (6) – Check Your System Files

Your operating system files control how your PC runs.  If any of those (hundreds) of files becomes corrupted, your PC could start acting strangely.  Fortunately, Microsoft has provided a program that inspects all of your system files and restores damaged … Continue reading

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Tune Up (5) – Check Your Disk

As a mechanical device, your hard drive develops imperfections over time.  Problems that can develop include bad sectors, directory errors, cross-linked files and lost clusters. Microsoft has provided a utility called CHKDSK (short for “check disk”) that can detect and … Continue reading

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Tune Up (4) – Defragmentation

When your hard disk is first formatted, all the system files and program files are recorded in contiguous tracks.  This helps your computer to access and read the files quickly. Over time, files are added to, modified and deleted from … Continue reading

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Tune Up (3) – Malware

Malware is the shortened term for “malicious software”.  It denotes any software that installs itself on a computer without the owner’s permission.  Two types of malware are adware and spyware. Note: Computer viruses are another type of malware.  It is … Continue reading

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